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Organisations are most effective when the values of the key stakeholders, customers, owners, suppliers, managers (corporate), employees and the community are aligned. Misalignment of values leads to conflict and low productivity. Most organisations today are aware of this and try to achieve alignment through surveys aimed at measuring stakeholders ‘satisfaction’ with the organisation. The problem with this is that, in designing the survey, the organisations decides what is important to the stakeholder group being surveyed and respondents provide feedback against these criteria. The ‘values’ method takes a different approach. It starts by asking the target group what it values in its relationship with the organisations and uses this information to align the behaviour of the organisation with the values of its key stakeholders.

We offer values alignment programmes in the following areas:-

  • Corporate values – The alignment of management and employee values
  • Customer values
  • Employee values
  • Supplier values
  • Shareholder values
  • Community values

Please call for further information